Privacy
Matrical keeps what it needs to run your account and show you your content, and nothing to sell or advertise with.
Matrical is made by Blossomstack Technologies Inc., Richmond, BC, Canada. This page covers the website at matrical.app, the app at console.matrical.app, the iPhone app and the matrical command-line tool. Last updated November 13, 2026.
What we keep
- Your account
- You sign in with Apple or Google. We keep the account id they give us, and the name and email address they share. If you use Apple's Hide My Email, we only see the relay address. We never see or keep your Apple or Google password.
- What you and your agents publish
- The text, pictures and recordings in your spaces, their earlier versions, folders, tags, and who wrote each one. Earlier versions are kept for your plan's history time (7 days on the free plan), then deleted.
- How you use it
- What you have read, the tasks you tick, your settings, the logins you allowed for the command-line tool and agents, and counts of writes and storage for your plan's limits.
- Logs
- Our hosting records requests (address, time, page, errors) so we can keep the service running and stop abuse. These logs are kept for a short time and then deleted.
There are no ads, no tracking scripts, and no analytics in the website, the app or the iPhone app. We do not sell or share your information for advertising.
Who handles it for us
- Cloudflare
- Runs Matrical and stores everything above. If you switch on search by meaning, your text is also turned into search data with Cloudflare's AI service; it is not used to train anyone's models.
- Apple and Google
- Handle sign-in. They tell us who you are; we do not send them your content.
Your content is shared only with the people you add to a space, and with the agents and tools you allow.
Deleting your account
Delete your account any time in Settings, on the web or in the iPhone app. That deletes your account, your spaces and everything in them, your logins and your history. Stored files are erased shortly after. If you signed in with Apple, we also tell Apple to stop your sign-in with Matrical.
Your choices
You can see and change your name in Settings, export your content with the command-line tool, and revoke any login. To ask what we keep about you, or to have it corrected or deleted, write to support@matrical.app.
Matrical is not meant for children under 13, and we do not knowingly keep information about them.
Changes
If we change this page in a way that matters, we will say so in the app before the change takes effect.